Careers at Plaza Malioboro

Legal Officer

Plaza Malioboro

Yogyakarta

Plaza Malioboro merupakan pusat perbelanjaan (mall) yang berlokasi di area yang kaya akan filosofi dan sejarahnya yaitu Kawasan Malioboro, Yogyakarta. Dengan berbagai tenant brand nasional, dan internasional, Plaza Malioboro menawarkan pengalaman belanja yang lebih modern namun tetap mempertahankan identitas budaya.

Responsibilities :

1. Bertanggung jawab terhadap perjanjian kesepakatan dengan tenant/ kerjasama event maupun dengan vendor dan pihak ketiga
2. Bertanggung jawab terhadap pembuatan addendum sesuai dengan kesepakatan yang telah disetujui
3. Membuat naskah dokumen legal dan melakukan analisa/review yang dibutuhkan oleh PT Setia Mataram Tritunggal
4. Bertanggung jawab terhadap pengurusan perijinan operasional dan kegiatan gedung yang dibutuhkan oleh PT Setia Mataram Tritunggal

Qualification Requirement :

1. Pendidikan Min S1 Hukum
2. Memiliki pengalaman sebagai Legal Corporate min 2 tahun
3. Memahami proses pelaporan dan pengurusan izin
4. Mampu melakukan review perjanjian dengan cermat dan teliti
5. Memiliki kemampuan komunikasi dan negosiasi yang baik

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Customer Service

Plaza Malioboro

Yogyakarta

We’re currently seeking enthusiastic individuals to join us as Customer Service. If you thrive in a dynamic environment and enjoy assisting customers with a smile, we invite you to explore this exciting opportunity with us.

 

Responsibilities:

  1. Greet and welcome customers entering the mall, providing friendly and helpful assistance.
  2. Assist customers with inquiries about store locations, products, services, and promotions.
  3. Handle customer complaints and concerns effectively and promptly, aiming for satisfactory resolutions.
  4. Provide directions and guidance to visitors regarding parking, facilities, and amenities within the mall.
  5. Maintain a positive and professional demeanor while interacting with customers, fostering a welcoming atmosphere.
  6. Keep abreast of current promotions, events, and activities happening within the mall to provide accurate information to customers.
  7. Assist with organizing and executing special events and promotions within the mall, ensuring a smooth and enjoyable experience for visitors.

Qualification Requirement :

  1. Bachelor’s degree in any major.
  2. Excellent communication skills (Indonesian & English), both verbal and written.
  3. Maximum age of 27 years with a minimum height of 160cm.
  4. Preferably have at least 1 year experience in the same position.
  5. Strong interpersonal skills and the ability to interact effectively with a diverse range of customers, colleagues, and stakeholders.
  6. Customer-focused mindset with a commitment to delivering exceptional service experiences.
  7. Ability to remain calm and composed under pressure, especially during peak hours or when dealing with challenging situations.
  8. Basic computer skills, including familiarity with email, word processing, and point-of-sale systems.
  9. Knowledge of the mall layout, stores, services, and amenities to assist customers effectively.
  10. Flexibility to work a variety of shifts, including evenings, weekends, and holidays, to accommodate the mall’s operating hours.
  11. Attention to detail and accuracy when handling transactions, inquiries, and documentation.
  12. Previous customer service experience, preferably in a retail or hospitality setting, may be advantageous.
  13. A positive attitude, reliability, and a willingness to work as part of a team to achieve common goals.
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