Privacy Policy

Effective Date:  2025
Website: www.ambarrukmo.com
Entity Name: PT Putera Mataram Mitra Sejati

PT Putera Mataram Mitra Sejati (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you visit our website www.ambarrukmo.com (“Website”), in compliance with the applicable laws and regulations, including Indonesia’s Law No. 27 of 2022 on Personal Data Protection (“PDP Law”).

1. Definitions

  • Personal Data: Any data concerning an identified or identifiable individual.
  • Data Subject: The individual to whom the personal data relates.
  • Processing: Any operation or set of operations performed upon personal data, whether or not by automatic means.
  • Controller: A party who determines the purpose and means of the processing of personal data.
  • Processor: A party that processes personal data on behalf of the controller.

2. Scope of this Policy

This Privacy Policy applies to all visitors, users, and others who access the Website and interact with our digital services. It applies to data collected both online and offline, and includes data that we process manually or through automated systems.

3. Types of Data Collected

We may collect and process the following types of data:

a. Identity Data:

  • Full name
  • Gender
  • National identification number (if required)

b. Contact Data:

  • Email address
  • Phone number
  • Residential address (if applicable)

c. Technical Data:

  • IP address and device-related information
  • Browser type and version
  • Time zone setting
  • Operating system and platform
  • Device identifiers

d. Usage Data:

  • Information on how you use our Website
  • Clickstream data, page views, duration of visit

e. Communication Data:

  • Contents of communication with us
  • Support queries and feedback

How do we collect your data:

A. Direct Submissions

We collect information you provide directly through activities such as:

  • Filling out forms on our website
  • Signing up for email communications
  • Reaching out to our support team
  • Entering a survey, contributing to, or promotional event

B. Automated Collection

When you interact with our website, certain data is collected automatically through the system, such as:

  • Cookies and similar tools to track usage
  • Your device’s IP address, browser type, and technical identifiers
  • Pages visited, actions taken, and other usage data

C. Data Obtained from Third Parties

  • We may also receive data from third-party partners or service providers, but only if you have permitted them to share such information with us.

4. Legal Basis for Processing

Under the PDP Law and other applicable regulations, our legal basis for collecting and using your personal data includes:

  • Your explicit consent for one or more specific purposes
  • Contractual necessity to deliver requested services
  • Legal obligations we are subject to
  • Legitimate interests, provided these are not overridden by your rights and freedoms

5. Purposes of Data Processing

We collect and use personal data for the following purposes:

  • To provide access to and manage your use of our Website
  • To process transactions and deliver services
  • To respond to inquiries and provide customer support
  • To send administrative information and marketing content
  • To analyze Website usage and improve our digital offerings
  • To comply with laws, regulations, and law enforcement requests

6. Use of Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to collect data to:

  • Authenticate users
  • Remember user preferences
  • Monitor Website performance
  • Analyze traffic trends

You may adjust your browser settings to refuse cookies, although some Website functionalities may be limited.

7. Data Sharing and Disclosure

We do not sell your personal data. However, we may share data with the following parties:

  • Service providers: Hosting, analytics, marketing, and customer support providers
  • Affiliates and subsidiaries under Ambarrukmo
  • Government authorities: To comply with legal obligations
  • Legal entities: In connection with mergers, acquisitions, or restructuring

All third parties are required to process your data in accordance with applicable data protection laws.

8. International Data Transfers

If we transfer your personal data outside Indonesia, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses
  • Binding Corporate Rules
  • Compliance with applicable cross-border data transfer rules

9. Data Retention

We retain your personal data for as long as:

  • Required to fulfill the purposes outlined in this policy
  • Mandated by legal, tax, or regulatory requirements
  • Necessary to defend against potential legal claims

When data is no longer needed, we securely delete or anonymize it.

10. Your Rights as Data Subject (under PDP Law)

As a data subject, you have the following rights:

  1. Right to Information – to be informed about data collection and processing activities
  2. Right of Access – to request access to your personal data
  3. Right to Rectification – to correct inaccurate or incomplete data
  4. Right to Erasure – to request deletion of your personal data
  5. Right to Withdraw Consent – to revoke consent at any time
  6. Right to Data Portability – to obtain your data in a structured format
  7. Right to Restrict/Reject Processing – to limit or object to specific types of processing
  8. Right to File Complaints – to the Indonesian Data Protection Authority

You may exercise these rights by contacting us using the details provided below.

If you believe your privacy rights have been violated, you may submit a complaint to us using the contact information provided below. We will respond to and address your complaint following applicable laws and regulations.

11. Data Security

We implement appropriate technical and organizational security measures to safeguard personal data, including:

  • Encryption
  • Access control
  • Network security protocols
  • Employee training and confidentiality agreements

12. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the data immediately.

13. Third-Party Websites

Our Website may contain links to external sites. We are not responsible for the privacy practices or the content of those sites. We encourage users to read their respective privacy policies.

14. Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. All updates will be posted on this page with a new effective date. We encourage you to review it periodically.

15. Provider of Electronic Systems

That all data in accordance with the law on personal data protection must be under / supervised by PSE (Penyelenggara Sistem Elektronil). On this site under and registered with PSE – PT Dapanel Digital Kreatif.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you may contact us at:

Email: info@ambarrukmo.com
 Phone: +62812 2799 8787
 Address: Jalan Laksda Adisucipto No. 81, Caturtunggal, Depok, Kabupaten Sleman, Daerah Istimewa Yogyakarta, Indonesia 55281

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices in accordance with it and applicable laws, including Indonesia’s PDP Law.